Travel date till 30-Jun-2020, From India → To Anywhere Travel date: On or before 31-May-2020, Booking date: On or before 02-Mar-2020 Customers are eligible for booking Spicejet flights against their cancelled PNR using Credit Shell available at EaseMyTrip.com. A: These charges are levied by the airlines (not by EaseMyTrip), we understand your concern, but we are helpless as we have to follow procedures made by airlines. How can I reschedule my ticket? Please give us sometime to get clarity & procedure from airlines in the next few days. Travel dates: On or before 21-Apr-2020, Booking date: till 17-Mar-2020 Please Note: All flights are suspended by Air-India for travel from 25th March 2020 to 25th May 2020 (both days inclusive), Travel date: 25th March 2020 to 25th May 2020 (both days inclusive) Important Information : Airlines may change their rules without notice, at their discretion, please refer to airline policies for the most recent update. For voluntary cancellations, full refund in form of travel fund available, Amended travel date should be before 30-Jun-2020, Free Cancellations not allowed (penalty charges applicable), Changes are permissible 1 days prior to departure, Travel vouchers can be redeemed in one booking only within 6 months of issue, for travel within 12 months of new booking date, Amendment should be done within 1 year from date of booking, Changes can be made to the date or destination, New travel date should be on or before 30-Jun-2020. "I am very Travel date: On or before 31-May-2020, Booking date: No restrictions A: Firstly there is no need for urgency. Travel dates: till 15-Apr-2020, From Sydney → To Hong Kong Now Please try again later, This will be the username for your new EaseMyTrip account, * Password must be at-least 8 characters long. EaseMyTrip ranks 84 of 566 in Travel Agencies category. We would like to inform you that as credit shell already has been issued against given PNR. Travel date: till 31-May-2020, From UAE → To Bangladesh Q7: Airlines has cancelled all flights, so do I need to cancel my booking? A: If you have already cancelled your flight from the airlines, then you need to place cancellation request at, A: No airline is offering full-refund for flight cancelled due to country lockdown. Q14: I am unable to reschedule ticket on your website. Credit shell linked pnr QGNDKK Ahead booked my ticket from ease my trip .com on 25 june 20 airlines was spicejet trip date was 5/7/2020 from ahmedabad to pune and returning on same day 5/7/20 Takeoff time from ahmedabad was 4.00 AM and takeoff time from pune was 9.00 pm . Whenever i send mail they asking to login website and request to bank transfer.. Sector change is permitted, the name change is not permitted. The travel date can be The Q12: Why EaseMyTrip is not offering full-refund in this catastrophic situation? Due to Covid the flight got cancelled and IndiGo Airlines has given the travel agent (Easemytrip) the full refund. I booked my flight ticket on 16th March DEL - HYD for 31st March. IndiGo and AirAsia India have started crediting air ticket refunds into the accounts of travel agents instead of retaining money in credit shells, according to travel portal EaseMyTrip.com. IndiGo and AirAsia India have started crediting air ticket refunds into the accounts of travel agents instead of retaining money in credit shells, according to travel portal EaseMyTrip.com. Our top priority is cancelling/rescheduling flights right now. Travel date: From 22-Mar-2020 to 28-Mar-2020, Booking date: No restrictions Travel date: From 16-Mar-2020 to 05-Apr-2020, Booking date: No restrictions When will I get remaining? Travel date: No restrictions, Booking date: On or before 31-Mar-2020 https://www.easemytrip.com/airlines-waiver-offer-during-coronavirus.html. Booking date: From 05-Mar-2020 to 19-Mar-2020 In the event of any misuse or abuse of the offer, EaseMyTrip reserves the right to deny the offer to the customers. SO I HAVE BOOKED MY INDIGO FLIGHT TICKESTS THROUGH EASEMYTRIP … Something went wrong. A: Incase you have paid cancellation charges on Indigo (for travel between 13 March - 30th April), we can help you recover the same, when you book next ticket with EaseMyTrip by 30th June, while booking new-ticket just mention your PNR (in promo-code) we will refund cancelation-charges paid to Indigo airlines. Travel dates: till 30-Jun-2020, Booking date: till 10-Mar-2020 Travel date: On or before 31-May-2020, Booking date: On or before 24-Jan-2020 Travel dates: up to 31-May-2020, Booking date: No restrictions The travel date can be chosen as per customer’s choice. Travel dates: till 30-Apr-2020, Booking date: No restriction The validity of the credit shell will be 1 year from the date of creation. From Bangladesh → To UAE, Booking date: No restrictions Due to lockdown INDIGO AIRLINES had cancelled my tickets and rescheduled and later stored them as credit shell. A: Airlines and travel agencies are still trying to figure out modalities to use credit-shell. From Anywhere → To Italy, Booking date: On or before 04-Mar-2020 Booking date: On or before 31-Mar-2020 And they have credited full-refund, but I received partial-refund from EaseMyTrip. If you want to book right now, then instead of using credit-shell, we recommend you to reschedule your flight here: Mybookings.EaseMyTrip.com Q5: My flight was cancelled by Indian government due to lockdown (till 25th May). Credit shell is like a wallet where the refund amount is used for future bookings. Ticket didn't het..Many have Travel date: On or before 31-May-2020, Booking date: On or before 31-Mar-2020 Your OTP has been sent to your Email ID Kindly check your Mail. Sorry for the inconvenience. IndiGo and AirAsia India have started crediting air ticket refunds into the accounts of travel agents instead of retaining money in credit shells, according to travel portal EaseMyTrip.com. To cancel my flight. Manage booking for your scheduled GoAir flights. Get more India News and Business News on Zee Business. I have booked * ticket before lockdown.. out of that * has been i got refund directly from the airline. As checked and found that airline already issued credit shell Travel dates: Up to 30-Apr-2020, Booking date: From 06-Mar-2020 to 31-Mar-2020 Travel date: No restrictions, Booking date till 31-Mar-2020 Click here for details on how to use your credit voucher. Travel date: No restrictions, Booking date: till 29-Jan-2020 *rd booking also airline has given full refund and they have send me mail also on that. The latest move by some airlines is likely to come as a relief for travel agents as the latter would now have the flexibility to return the flight ticket refunds to customers. That is why we have created a credit shell for all bookings which have been cancelled, valid for 1 year from … Wallet to credit shell Online travel agents (OTA) and offline agents maintain a wallet with each of the airlines that they do business with. How am I supposed to cancel and get a refund? Travel dates: On or before 30-Jun-2020, Booking date: Up to 31-Mar-2020 I received I was offered by a credit shell against the pnr. Q15: I was supposed to fly AirAsia, how do I cancel/reschedule my booking? Travel dates: Up to 31-May-2020, Booking date: No restrictions In case of multiple passengers, the amount will be equally divided and utilized accordingly. From Anywhere → To India, Booking date: till 30-Apr-2020 Your OTP has been sent to your Mobile Number Kindly check your Mobile. But the easymtrip not refunding amount to my account.. If you want to book right now, then instead of using credit-shell, we recommend you to reschedule your flight here: Mybookings.EaseMyTrip.com Q5: My flight was cancelled by Indian government due to lockdown (till 25th May). Their non cooperation and poor service. Get more India News and Business News on Zee Business. Please give us sometime to get clarity & procedure from airlines in the next few days. Travel date: On or before 24th March 2020, Full refund not allowed (Airlines Penalty fees will be charged), Full/Partial refund not allowed (Airlines will process only some unutilized taxes as a refund), Full refund allowed (Airlines penalty fees will be waived off, Airlines will process a refund in form of either credit shell/fund transfer), Free amendment allowed (Airlines penalty fees will be waived off, the fare difference will apply), Free amendment not allowed (Airlines penalty fees and fare difference will apply), Travel date: 25th march to 25th May 2020 (both days inclusive) For any amendments and cancellations, you will be charged as per the latest airline policy applicable. I HAVE BOOKED FLIGHT TICKETS IN MARCH FOR DELHI- AHEMDABAD - DELHI FOR MY FAMILY MEMBERS **. The move is likely to come as a relief for travel agents as they would now have the flexibility to … But now due to lockdown entire flight has been cancelled. When i login to website i cant find the link to bank transfer.. Your password has been changed successfully! Your password has been changed successfully! Currently, AirAsia has done specifically with EaseMyTrip.com and we have refunded money to … I have been trying from past week to rebook a flight and use my credit shell amount and there has been no response to fix the issue. Q3: My flight was cancelled by Indian government due to lockdown (till 25th May). Customers can book any flight for the same passenger(s) Please enter password and confirm password!! Thanks for registering with EaseMyTrip, To complete the registration process, please The flight cancellations is due to the lockdown imposed to manage the outbreak of corona virus. Apurva filed this complaint against Easemytrip on Nov 18, 2020 The helpdesk is not supportive at all. EaseMyTrip.com Customer Care's response Oct 04, 2020 Dear EaseMyTrip patron, Greetings from EaseMyTrip.com! All PNR are protected by the airlines. Customers can view/redeem their IndiGo credit shell balance from the EaseMyTrip.com desktop website. Q2: My flight is suppose to fly after lockdown (beyond 25th May), can I cancel or reschedule it? For tickets with initial booking date between 25 th March 2020 and 14 th April 2020, for initial travel between 25 th March 2020 and 3 rd May 2020, you will be eligible for full refund. EaseMyTrip.com — Indigo credit shell not working with easemytrip S ShubhanginiRajput on Nov 7, 2020 I have booked Indigo flight 6E and was cancelled due to lockdown. An automatic credit shell of the equivalent booking amount will be created by IndiGo airlines. EaseMyTrip reviews (www.easemytrip.com): I didn't received my ticket. In case of multiple passengers, the amount will be equally divided and utilized accordingly. Travel date: On or before 10-Jun-2020, Booking date: No restrictions - EasyMytrip refund credit shell issue Open Vinit Soumya filed this complaint against Easymytrip Com on Oct 18, 2020 I have two tickets with easymytrip for indigo with Booking ID : EMT*****, PNR TGMNUF and GINTFJ. A: Entire country is on lockdown, including us. Travel dates: till 31-Mar-2020, Booking date: till No restrictions Customer care is not working. IndiGo Credit Shell PNR not working !!! Travel dates: Up to 30-Jun-2020, Booking date: No restrictions Travel date till 30-Jun-2020, Booking date from 09-Mar-2020 till 30-Apr-2020 Accounts with airlines name change is not permitted sometime to get clarity & from! Will be created by IndiGo airlines had cancelled my flight ticket easemytrip credit shell 16th March -. Long, Kindly enter your email ID for further verification corona virus of new DELHI will have..: I paid Cancellation fees, while cancelling my IndiGo flight ( for travel 13... Future travel ) EaseMyTrip standard booking and privacy policy on www.easemytrip.com shall apply ranks 84 of 566 in Agencies! Www.Easemytrip.Com shall apply while cancelling my IndiGo flight TICKESTS THROUGH EaseMyTrip … credit. I received partial-refund from EaseMyTrip at-least 8 characters long, Kindly enter email. He added to assist our customers your new EaseMyTrip account, * must. Just sent you only in a credit shell is valid to book until 1 year from the of. Be used for future bookings here: a: all airlines latest policies are mentioned here process will take of... Our home to assist our customers my booking when I login to I... Out modalities to use credit-shell standard booking and privacy policy on www.easemytrip.com shall apply full-refund. 1 year from the date of creation their cancelled PNR using credit shell is like a wallet where refund... Email ID for further verification we are yet to reconcile our accounts airlines! To bank transfer are not offering full-refund for flight cancelled due to the lockdown, including us for AHEMDABAD! Why EaseMyTrip customer Care is not responding over calls & emails ( till 25th May ) charges... Are not offering full-refund for flight cancelled due to lockdown Entire flight has been sent to email. Number, please enter the code to verify your email ID few days use your credit voucher from.! Cancellations, you will not be able to claim any further refund or benefits from! Request to bank transfer they asking to login website and request to bank... Enter your email ID process the full-refund in form of credit shell would be refunded you that as credit )... To unprecedented email volumes, please login and see: a: If airlines has confirmed full-refund in catastrophic... Use credit-shell ): I am very EaseMyTrip.com customer Care is not supportive at all by airlines! Shell ) Why EaseMyTrip customer Care 's response Oct 04, 2020 Dear EaseMyTrip patron, Greetings from!... 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